Question 1

I have long braids or locs, will these bonnets fit?

Answer

Yes! The jumbo bonnets fit a majority and variety of protective hair styles that run to your mid-back.

Question 2

What material are your products made of?

Answer

Satin bonnets are made of high quality, breathable poly satin. Velvet bonnets are made of lightweight, high quality velvet. Edge scarves are made of lightweight, silky satin. Shower caps are made of high quality, waterproof fabric and breathable poly satin.

Question 3

What is your exchange/refund policy?

Answer

1. Item(s) must be returned within 30 calendar days from the date of delivery. 2. Item(s) must be unused, undamaged and in original packaging. 3. Retun shipping fee is paid by buyer. 4. Nique Taylor reserves the right to assess a 20% restocking fee. No refunds, exchange only.

Question 4

I entered the wrong shipping address, help!

Answer

No problem! If your item has not shipped, send the correct address to niquetaylorpro@gmail.com and your order will be corrected.

Question 5

Do these bonnets slip off at night?

Answer

Each bonnet is designed to stay on your head all night!

Question 6

Are the velvet bonnets hot?

Answer

The velvet is a very lightweight fabric. So, you get a luxurious look, without the sweat!

Question 7

Do you make regular sized bonnets?

Answer

Yes! It is now an option for shorter hair styles. Not available on Ready to Ship.

Question 8

Do you offer wholesale?

Answer

Coming soon!

Question 9

Can I machine wash your products?

Answer

It is recommended that the satin bonnets, shower caps and edge scarves are hand-washed with a mild detergent. A cool iron may be used on the edge scarf. Velvet bonnets should be dry cleaned only.

Question 10

Do your bonnets have a drawstring?

Answer

No, all bonnets have elastic.

Question 11

I don’t see the color I want.

Answer

Send a message on chat or via email. It may be available for a custom order.

Question 12

How long is shipping and proccessing?

Answer

Processing times on all orders are 2-3 weeks. Depending on the volume of orders, though, it may be less than that. Most orders get made and shipped within a week. It should be noted that proccessing times and shipping times are NOT the same thing. Processing is the time it takes to make and package the order, shipping is seperate. All items are handmade one by one by me (Nique) only. If you need your order by a certain date for gifts and such please shoot me an email at niquetaylorpro@gmail.com to see what I can do!